Trinity Forms
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FAQ

Questions, answered.

If you can't find what you're looking for, email [email protected].

Limits and cost

Are there any submission limits?

No. The free plugin stores unlimited submissions in your own WordPress database — there is no cap, no per-entry fee, and no upgrade prompt when you cross some threshold.

Is the free version time-limited?

No. The free tier is free permanently, not a trial. Pro adds payments, integrations, multi-step forms and advanced fields when you need them, and every paid plan carries a 14-day money-back guarantee.

Are there transaction fees on Pro payments?

None from us. Stripe and PayPal charge their own processing fees; we do not add a percentage on top the way hosted form builders typically do.

Privacy and data

Does it phone home or require an account?

No account, and nothing is contacted by default. The only optional external call is the anti-spam CAPTCHA (Cloudflare Turnstile, Google reCAPTCHA v2 or hCaptcha), which runs solely when you enable it and enter your own provider keys.

Where do submissions live?

In your own WordPress database, in Trinity Forms' own tables. Nothing is sent to us, and you can export everything to CSV at any time.

What happens to my data if I uninstall?

It is preserved by default. Deactivating or deleting the plugin keeps your forms and entries — nothing is wiped unless you explicitly turn on "Delete all Trinity Forms data when the plugin is deleted" under Trinity Forms → Settings.

Licensing

What happens when my Pro licence expires?

Premium features (payments, file uploads, integrations and so on) switch off and the plugin behaves like the free tier. It never deletes data, and your site keeps working — renewing restores those features immediately, with nothing to re-download.

How is licensing delivered?

Through a self-hosted LicensorPro instance rather than a third-party SaaS. Activate your key from the plugin's License screen; auto-updates flow through the same channel.

Using it

Which editor do forms open in?

New forms open in the drag-and-drop Visual Builder. Forms you built before upgrading keep opening in the block editor, so an upgrade never moves existing work — change them individually, or switch the site default under Forms → Settings → "Open forms in". Both editors read and write the same form, so you can switch either way at any time.

What spam protection is included, and is it free?

Honeypot and time-trap checks are built in and free, with no third-party call. If you want a CAPTCHA as well, Turnstile, reCAPTCHA v2 and hCaptcha are supported with your own keys — also free.

Do you have other plugins that work with this?

Yes. EntryVault turns submissions from any form plugin into a Kanban pipeline, and JnK Linkweave handles internal linking. Bundling two saves about 20%, or all three about 25%.